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Our Privacy Policy

Last Updated: Dec 7, 2023

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We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Inferences from Other Data, including inferences created from other personal information collected

Cookie Policy

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals).

The categories of information we may collect include:

Other consumers (e.g., referrals)

  • Personal Identifiers, including Email address

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet ActivityWe delete or anonymize data concerning your use of our website within 15 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 15 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep customer feedback and correspondence with our customer service for up to 15 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Purchases, Inferences created from other personal information collectedWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Postal address, Telephone number, Purchases, Age, Sex, gender, or gender identity, Inferences created from other personal information collectedWe retain review, survey, and feedback data for up to 15 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Online IdentifiersWe retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 24 months.
Data we collect for security purposes, including Name, Postal address, Online Identifiers, Purchases, Precise geolocation, Inferences created from other personal information collectedWe retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Creating Customer Profiles
  • Data Storage
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Meeting Compliance & Legal Requirements
  • Operating our Website or Mobile Apps
  • Organizing & Managing Data
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersBusiness Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Communications Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, and Sales & Marketing ToolsAd Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Fulfillment Warehouse, Sales & Marketing Tools, and Shipping Services
Internet ActivityCommerce Software Tools, Governance, Risk & Compliance Software, and Sales & Marketing ToolsAd Networks, Commerce Software Tools, Data Analytics Providers, and Sales & Marketing Tools
Commercial InformationBusiness Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Communications Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, and Sales & Marketing ToolsAd Networks, Business Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Fulfillment Warehouse, Payment Processors, and Sales & Marketing Tools
Financial InformationBusiness Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Communications Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, and Sales & Marketing ToolsBusiness Operations Tool, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Fulfillment Warehouse, Payment Processors, and Sales & Marketing Tools